Last updated: August 2026

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Ocean Air Heating & Cooling respects your privacy and is committed to handling your personal information responsibly.

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Information We Collect

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When you contact us, request a quote, submit an online enquiry or interact with our advertising, we may collect information including your:

• Name

• Phone number

• Email address

• Suburb, postcode or service location

• Details about the heating, cooling or other services you are interested in

• Information you choose to provide about your property or project

 

How We Use Your Information

We may use your personal information to:

• Respond to your enquiry or quote request

• Contact you about the services you have expressed interest in

• Assess your service requirements

• Arrange quotes, appointments or services

• Provide and improve our services

• Manage customer communications and business records

 

Online Forms & Advertising

If you submit your information through an advertisement or lead form on platforms such as Facebook or Instagram, your information may also be processed by the relevant platform in accordance with its own privacy policy.

Information received by Ocean Air Heating & Cooling through these forms will be used to respond to your enquiry and provide information relating to the services you have requested.

 

Website & Service Providers

We may use third-party platforms and service providers to operate our website, advertising, communications and business systems.

These providers may process information on our behalf where necessary to provide their services.

 

Sharing Your Information

We do not sell your personal information.

We may disclose information to service providers where reasonably necessary to operate our business, provide our services or comply with applicable legal requirements.

 

Protecting Your Information

We take reasonable steps to protect personal information in our possession from misuse, loss and unauthorised access, modification or disclosure.

 

Access, Correction & Privacy Enquiries

If you would like to request access to or correction of personal information we hold about you, or have a question about how your information is handled, please contact us.

Ocean Air Heating & Cooling
Mornington Peninsula, Victoria
Email: carlos@oceanair.au
Website: oceanair.au

We may update this Privacy Policy from time to time. The latest version will be available on our website.